7+ Best FREE Chatbot Plugins for WordPress AI-Powered

Moreover, its chatbots specifically do all the routine work for you. It automatically collects visitors’ contacts and other data gets their consent and supercharges your marketing efforts. Apart from that, it comes with a full package of options to customize your chat widgets. You can change the color of the live chat button/widget, chat message, font color, backgrounds, etc. Also, you can upload your own online/offline images to use in your header, footer, etc.

These task-specific templates will complete various tasks to serve your objective. The AI-powered chatbots will automatically and continuously gather information by running an algorithm in the background to correctly interpret and analyze customers’ input. If you own any small business, ChatBot will act as a personal virtual assistant for your business to access the power of automated bots. If you want to generate more leads, boost engagement, and offer better customer service, you’ll want to try the BotPengiun WordPress chatbot plugin.

What Are the Benefits of Chatbots? 🔑

Plus, the custom chatbot, powered by ChatGPT, is trained directly from your knowledge base. This makes it easy to provide accurate and personalized responses based on your particular product or service. Easily set up your AI bot using their chatbot templates and start serving customers with AI-powered product suggestions, package tracking, FAQ answers, and more. NLP and ML help chatbots detect customer intent and generate accurate responses to user concerns.

Here, you can add buttons for all the services that your chatbot can offer using the Button block. Your chatbot will then use these responses to answer customer queries on your website. Cliengo offers many products like Live Chat, CRM, Website, WhatsApp, Instagram, and Facebook chatbots. This chatbot has more than 10,000 installations, making it one of the best chatbots for WordPress. WP Chatbot for Messenger by Mobile Monkey lets users view messages from the website chatbot and messenger bot.

This AI Chatbot for WordPress can interact through voice, have live chats, provides FAQs etc. The visitors can search for the products, services offered, ask questions, discover coupons for themselves and so on. Tidio is one of the best chatbot plugins which is market-proven and verified by many customers. It will offer you to create a chatbot with customized templates so that you can resolve your customer issues, automate your workflows and follow quality leads effectively. Besides this, Drift is a robust conversational marketing platform that allows you to connect with customers at the right time and place and make the right conversations. In short, it allows you to gather qualified leads, interact with the leads and get more sales for the business.

WordPress Chatbot Feature Comparison

It comes with pre-made live chat templates, real-time chat, multiple support channels, canned responses, chat transcripts, chat analytics, and so much more. You can easily add this feature to your website using LiveChat, which is the best live chat support software for WordPress. Next, click on the ‘Main Menu’ bot response tab to open the block prompt.

However, if they aren’t able to find these answers quickly, they leave the website or store. If there is a customer service representative to answer these basic questions, it will increase the cost of a business. Most businesses think that chatbots only chat with customers and answer queries, but if done right, chatbots can be a huge asset for businesses.

We hope that you liked our list of free and paid chatbots for WordPress. It’s time to decide on a suitable chatbot that satisfies your business needs. The cost of Chatfuel starts at $15 per month and goes up to $60 per month. With this platform, businesses can schedule their appointment on Facebook, get funding from Instagram, and direct users to buy from their websites. Chatfuel is one of the most robust bot-building platforms that allows individuals and enterprises to create AI conversational bots. It is effortless to understand and manage and requires no programming skills.

In the end, chatbots improve the workflow of the business and increase the productivity of the employees by helping them to focus on more essential tasks. Chatbots mean that you can provide business services through different platforms easily and conveniently. Many businesses are using chatbots nowadays, and it’s time you join them. Opting out for a full-fledged chatbot solution with a native WP plugin is probably the best decision in the long run. They offer powerful yet intuitive chatbot builders where you can set up even the fanciest scenarios. So when the time comes, it will be easier to scale WordPress chatbots that already have a powerful technology powering them.

However, if you want to hide the chatbot on specific pages, then you will have to click the ‘Add exclusion rule’ link. This will open another rule where you can simply add the URL of the page where you want to hide the chatbot in the field on the right. You can leave these settings as they are if you want the chatbot to appear on every page of your website.

You can foun additiona information about ai customer service and artificial intelligence and NLP. Overall, Join.Chat may be a good option for websites primarily using WhatsApp for customer communication. However, there may be better options for websites that require a more versatile and customizable chatbot solution. Some chatbot platforms offer multi-channel support, allowing customers to reach out through various channels like WhatsApp or Facebook Messenger. You may also like our article on the best free WordPress live chat plugins & the best WordPress lead generation plugins. We hope this article helped you to find the best chatbot plugins for WordPress in 2022. If you’re using any of these plugins for your website, then please share your experience in the comment section below.

Consider these top solutions if you want to add a chatbot integration to your WordPress site. This way, you can ensure customers are catered to on their preferred platform, providing support that is accessible and responsive wherever the customer interacts with your business. WPBot is a freemium software service where this integration plugin is available to download its free version from the official WordPress plugins directory. Further, it comes with more comprehensive features for a better customer experience. Such as onsite retargeting which displays special deals and coupons on exit intent, time intervals, or page scroll down.

Chatbots let you automate repetitive tasks, live chats allow you to add a personal touch, and video recordings help you see where users get lost in your online store. They claim their AI is built on billions of real-world customer service interactions, and we can’t agree more. Let us move on and look at the WordPress plugins you need to add chatbots to your website. Further, you can personalize the interaction for every user based on their data.

• These task-specific templates will complete various tasks to serve your objective.
• This allows you to own and manage your chatbot from the WordPress dashboard.
• Once the plugin is activated, you need to create a knowledge base so that you can train your AI chatbot on it.
• The chatbot feature is included in the $25/month Pro subscription plan.
• If you want to create a custom chatbot to automate customer support inquiries, then this method is perfect for you.
• With Intercom, you can personalize your chatbot’s conversations with customers.

It has a number of powerful AI and automation features that can both utilize computer chatbots and route questions to the most qualified customer service rep. 🌐 Harnessing Large Language Models for Enhanced Engagement

Dive into the world of advanced AI with Large Language Models at the core of the Chatbot. These models are trained to understand and respond to user queries in a natural, conversational manner. They’re not just chatbots; they’re intelligent conversational partners that can engage, inform, and assist your visitors in real time. Whether it’s providing detailed answers to complex queries or engaging in casual conversation, these models are equipped to elevate the user experience on your website.

Plus, if you have an online store, then you can even use chat plugins to increase sales by letting your team or chatbots answer questions from potential customers. Most of their packages focus on constructing traditional chatbots through established workflows. However, with the Tidio+ package, individuals can harness sophisticated AI to create chatbots designed to minimize customer attrition and solve issues. They have also recently launched Lyro AI on all their plans, bringing everyone basic AI features.

SiteNerdy is a hub that helps you build and manage a professional site. Here, we aim to provide you website solutions with how-to guides, reviews, and comparisons. Besides, it’s essential to organize and work on each question individually because there is an overflow of information being received. Therefore, all of your data will be organized in one palace and easily accessible. You can download the free version of this integration plugin by Smartsupp from WordPress.org or its official site as well.

Create warm greetings and help users navigate your website and services, so you can start building a trusting relationship early on. The HubSpot chatbot builder makes it easy to create friendly and natural-sounding conversations. It also has functions for automatically following up right after a conversation is done, so customers know exactly what the next step is in their journey. And with mobile access for both iOS and Android devices, Zendesk Suite makes it possible for agents to serve customers from anywhere. Stellar customer support is made easy with the user-friendly and conversation-focused interface and seamless installation. The chatbots work for websites, social media, and even SMS text messages.

While it may not have most of the advanced features offered by other plugins, it is capable of handling essential customer relations services. Further, you can integrate the Chatbot builder with their free CMS solution in a couple of clicks. This enables you to maximize the useful features offered by HubSpot. You can as well track customers’ data and provide a more personalized experience. This is another feature to look out for when choosing live chat plugins. Additionally, if you have an online store, then you can also use ChatGPT plugins to provide 24/7 customer support, improve content quality, or boost the user experience.

Plus, the mobile app means business owners can pick up the conversation from anywhere if needed. Acobot can also interact through voice, meaning customers can reach out to their favorite brands even when their hands are busy. As well as integrating with your WordPress site, LivePerson can be used on social media platforms like Facebook, Twitter, and more. Smartsupp reduces your support ticket volume with fast responses, 24/7 availability, and real-time order updates (for Shoptet). I use ReactPress plugin to integrate my ChatBot but I didn’t know how to use this plugin and which steps should I follow.

Chatfuel is the last but not the least one that makes up our list of the best WordPress chatbot plugins. This awesome tool allows you to automate everything that comes with customer service, support, and marketing. Formilla is yet another free and premium live chat software service for your WordPress site.

It has plenty of features, including real-time monitoring, chat log storage, chat transfer between agents, and smart triggers. The plugin is very easy to set up and the free plan can accommodate limitless conversations for up to 10 agents. If you need a powerful chatbot that is flexible in all situations, look into ChatBot.

Most chat plugins allow you to record each interaction, so be sure to keep track of each one and make adjustments as necessary. If you plan on using a single service to manage all of your customer service and HR needs, try the FreshWorks package of programs. While it can be somewhat expensive, the feature set of ZenDesk makes it a good choice for any website that wants to adopt an integrated approach to their customer service plan. Let’s dive into the available live chat plugin options for WordPress.

It includes a WhatsApp contact button, internal links in the bot’s messages, and rule-based chatbots with options clients can choose from. Our favorite is Botsonic, which provides many features, including live chat workflows and best chatbot for wordpress GPT 4. Tidio is our next top pick because of its cutting-edge conversational AI for engaging new customers and landing more sales. It also has a fallback to connect with live agents and integrates with popular messaging apps.

For advanced OpenAI features like fine tuning and training OpenAI Pro module is required (available with WPBot pro Professional and Master licenses). You can even reduce the number of support tickets on your site by immediately solving problems through chat widgets. Some of JivoChat’s other features include chat history, voice messages, file and screen sharing, video calls, multiple chat agents, and chat routing. To create a chatbox with Brevo, all you have to do is sign up for an account on the website and then connect to your WordPress blog using a free plugin. They want to design their own plugins for WordPress and ChatGPT is the easiest way to do it. In fact, you don’t even need to know how to code as the technology will do it for you.

Suppose it’s tough for you to have a continuous support team to respond to your customers, or you don’t have the workforce to have multiple conversations simultaneously. In that case, the chatbot is your option to run your work smoothly and effectively. It’s a handy tool; from collecting customer information to generating leads, the chatbot has clarified its name in the field. Here, we’ve prepared a list of the seven best free ai-powered chatbot plugins that will help you to serve your purpose perfectly. However, the chatbot is limited to pre-written questions and answers, and users must reply with numbers to indicate their answers. With the limited WordPress chatbot plugin answers, you might not offer better customer service here.

Installation is likewise easy, taking only a few minutes to add to your site. One of the programs available is Live Chat, which is full of awesome features like automatic saving of all conversations, mobile apps, and integrating data with other HubSpot services. The pricing of Drift starts at $2500 per month for the premium plan. Apart from this, there are two other plans, Advance and Enterprise, whose cost depends on the business requirement. Drift provides an API for developing apps, modifying the chat widget, or providing steps to integrate it with the website. The API provides essential functionality like segment integration, conversation sidebar, and more.

You can use it by adding a line of JavaScript to your site or by installing the WordPress plugin. There are a ton of great features, including real time tracking, conversation logging, localization in over 45 languages, and more. Some leading companies using Chatfuel include Lego, Adidas, Netflix, NIVEA, VISA, and more.

Partner with the team that offers every aspect of premium WordPress support services. If your website doesn’t need more than standard chat coverage, a basic chatbot will suffice. As we mentioned, AI chatbots are more advanced and involve a bit more work to program and set up.

Either way, you need a Chatbot that can work according to your preference. Your choice of Chatbot should have the capability to serve your customers’ needs, and yours too. You may need to take some time to reflect on your chat needs, and then compare these to the features of the chatbots you are looking at. And you may likewise want to integrate with platforms such as google analytics and clicky. This way you can record customers’ activities and make personalized recommendations.

Tidio is a WordPress live chat and chatbot plugin that uses conversational AI to solve up to 70% of your customer’s problems. It is the best WordPress chat plugin on the market that allows you to easily add chatbots and live chat functionality to your website with its free plugin. However, with chat plugins, customers can contact you directly if they need to debug an issue, provide feedback, or get help with your products and services. With chat plugins, you can easily add live chat functionality to your WordPress website. This allows you to open a channel of real-time communication to interact with your visitors. WordPress chatbot helps businesses achieve their business goals, improve customer service, boost the shopping experience, and increase sales.

They enable you to customize your chatbot, create a bot name, write a welcome message, choose your colors, and more. You can also program the bot to remember previous conversations with visitors. After setting up the builder, you have to manually add the code for your chatbot to your WordPress site. The simple questions in the image above are the kind of inquiries that keep agents from getting down to business with prospective buyers. By using chatbots to handle mundane customer information collection, real estate companies can more swiftly qualify leads and sell property. So long as you’re not building your own from scratch and equipping it with AI technology, chatbots can be more cost-effective than staffing a live chat.

ChatBot leverages the power of artificial intelligence to have a continuous connection with the customers, boost engagement and consequently turn the traffic into a growing revenue. Answer Bot is scalable and multi-lingual, making it perfect for businesses of all sizes. Once implemented, the chatbot continues learning independently to deliver better interactions in the future. Zendesk chatbot uses deep learning to gather the content and context needed to solve issues and route requests to relevant support reps. Enter your OpenAI API key in the plugin settings, and you’re ready to use all the features. Chatbots can help you collect data about user behaviors and preferences.

There is nothing you won’t find with this smart solution covering hundreds of software categories. This way, you can benefit from the data you have to turn your website visitors into clients, make good decisions, and run your business smoothly. Now that you have understood the technologies behind AI and how easy they are to install, it’s time you find out exactly how they will help you. I dare you to ask me anything – all the answers are around the corner. Yes, currently the ChatBot works both with Dialogflow version 1 and 2.